Full-Service Property Management in Greenville

A great tenant can never be underrated - someone who understands the need for paying rent on time and upkeeping your property. That is why tenant screening is one of the most critical aspects in managing a rental property. It can reveal past evictions, unpaid rent or a bad tenancy – things you will want to avoid when leasing your property.

As a result, Uptown Property Management has partnered with Rentspree, a nationwide premier tenant screening service to obtain detailed reports and background checks. We reduce your risk by thoroughly screening every tenant prospect, ensuring they meet our high standard. We go in-depth, contacting prior landlords and verifying income to determine whether a prospect qualifies to lease your property. 

Our comprehensive tenant screening process includes:

• Credit History Check
• National Background & Criminal Check
• Identity Verification
• Rental History Review (prior landlord communication)
• Employment and Financial Verification (job history, income, debt to income)

Applications are processed online for tenants and are at no additional cost to you - even if multiple prospects apply for your home. As an active participant and decision maker for your property, we review every applicant with you, providing you with our recommendation based on our years of experience. Rest easy knowing we are working in your interest.

Maintenance repairs can be a worrisome issue for most rental property owners. Finding qualified and reasonably priced vendors can be a challenge on its own. That's where we come in! We find quality, insured vendors to handle routine and emergency repairs, both during and after hours. We also work with home warranties and insurance providers to resolve any property maintenance issues.  In order to proactively and efficiently resolve maintenance issues, when a repair request is made by the tenant, we follow the following 5 step procedure:

• Determining the maintenance issue
• Troubleshooting with the tenant to see if it can be simply repaired (for example, are the outlets not working because the breaker or GFI is tripped)
• Coordinating the repair with one of our licensed, bonded and insured vendors OR
• If you have a home warranty, scheduling the repair with them
• Verifying the repair has been completed
• Processing and paying the invoice 

While South Carolina law states that major components of the home are to be maintained by the homeowner, we require tenants to maintain certain aspects of the home. These include items that fail as a result of tenant neglect or damage.  Additionally, we require that tenants professionally shampoo carpets annually and maintain adequate renter's insurance. 

At Uptown Property Management, we believe in proper property oversight.  Regular checks of your property are key to making sure your investment is being taken care off. While many property management companies do not inspect the homes they manage, we believe it is an essential part of identifying necessary maintenance and interacting with the tenant to ensure they are upkeeping the home. 

We perform inspections:

• When we first begin managing your home
• When the tenants move in - we perform a detailed move in walk through
• Twice per year - March/April and October/November
• When the tenants move out - we perform a detailed move out walk through

Your property will be professionally documented with photographs and detailed notes - all part of our property management services. And we'll furnish you with a complete inspection.

At Uptown Property Management, we make bookkeeping easy and hassle free. Access to all documents, including monthly statements are included and available to you in real time, 24/7 via your online web portal.  You can also rest easy knowing that rent payments are processed quickly and on-time to you, consistently each month.  

Our full-service accounting and bookkeeping services include:

• Rent collection from tenants
• Monthly account statements
• Direct deposit of rent money to you
• Year end tax statement - 1099 reporting
• Year end profit and loss
• Copies of invoices and bills
• Tenant billing and invoices
• 24/7 online account access

One of the foremost concerns any rental property owner has is the possibility of legal action and evictions. In the unlikely event of non payment of rent or non compliance with the lease, know that we will guide you through the process. This includes:

• Late notices
• Notices for non compliance with lease
• Court filing and appearance
• Eviction processing

While court costs associated with evictions are offset with the tenants security deposit, the time and labor involved is included as part of our property management services!